Effective date: 01/06/2023

Thank you for choosing Niyaz Digital. We strive to provide excellent service and customer satisfaction. Please read this Cancellation and Refund Policy carefully before engaging in any services provided by Niyaz Digital.

1. Cancellation Policy

1.1. Service Cancellation by the Client

If you decide to cancel a project or service, please notify us as soon as possible. The cancellation process and applicable fees depend on the stage of the project and the services provided. The following guidelines outline our cancellation policy:

• Website Design and Development: For website design and development projects, cancellation fees may apply depending on the progress made. Any non-refundable deposits or upfront payments will be deducted from the refund amount.

• Digital Marketing Services: Cancellation of digital marketing services, such as search engine optimization (SEO), social media management, or paid advertising campaigns, may require a notice period. Any fees or costs incurred by Niyaz Digital up until the cancellation date may be charged.

Please note that cancellation fees are determined on a case-by-case basis, depending on the specific circumstances of each project or service.

1.2. Service Cancellation by Niyaz Digital

In the unlikely event that Niyaz Digital needs to cancel a project or service, we will provide reasonable notice to the client. In such cases, any payments made for the canceled service will be refunded in full, unless otherwise agreed upon.

2. Refund Policy

2.1. Eligibility for Refunds

Refunds are considered in certain circumstances as outlined below:

• Website Design and Development: Refunds may be granted if the project is canceled by either party before the completion of the website. However, any work completed up until the cancellation date may be deducted from the refund amount.

• Digital Marketing Services: Refunds for digital marketing services are evaluated on a case-by-case basis. If you are dissatisfied with the results or if there are extenuating circumstances, please contact us to discuss your concerns. We will make reasonable efforts to address the situation and find a satisfactory resolution.

2.2. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Domain registration fees
• Third-party software or tools purchased on behalf of the client
• Any services or products provided by third-party vendors

Please note that any refunds granted will exclude these non-refundable items.

2.3. Refund Process

If you believe you are eligible for a refund, please contact us via email at hello@thewebdots.com. We will review your request and respond within a reasonable time frame. If a refund is approved, we will initiate the refund process as soon as possible. The refund will be processed using the original method of payment, unless otherwise agreed upon.

3. Changes to the Policy

We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund and cancellation procedures.

4. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us:

• By email: hello@thewebdots.com
• By visiting this page on our website: [https://thewebdots.com/]

By engaging in our services, you acknowledge and agree to the terms and conditions outlined in this Cancellation and Refund Policy.